Payment methods


Online payment 

You can pay by credit card via the ČSOB a.s. payment gateway (100% owner is KBC Group), the fastest payment method = fastest delivery. The goods will be dispatched almost immediately.

We use the 3-D Secure security protocol. Our online store uses SSL secure encrypted data transfer.

All payment data are transmitted in a secure way, and we as a trader do not have access to it and we do not store the data anywhere.

Bank transfer payment 

Only for EU countries

You can pay by bank transfer with all of the shipping options offered. We will reserve your goods for 5 days from the placement of the order. You will receive the payment details via email when the order is sent. We recommend transferring the money within 2 days of placing your order.


Shipping


EU countries

The goods have EU status, so there is no obligation to pay customs duties.

For VAT payers the price of goods and shipping is charged without VAT.

After entering a valid VAT number in the order form, the system will display prices without VAT.

Standard Shipping

The shipping price will be displayed after selecting the desired country.

Delivery time is given in working days.

  • Austria - delivery 5-7 days | Österreichische Post
  • Belgium - delivery 5-7 days | BE Post
  • Bulgaria - delivery 5-7 days | Speedy
  • Croatia - delivery 5-7 | Hrvatska pošta
  • Denmark - delivery 5-7 days | DK-Post Nord
  • Estonia - delivery 5-7 days | Omniva
  • Finland - delivery 5-7 days | Post Nord
  • France - delivery 5-7 days | Colissimo
  • Germany - delivery 3-5 days | Deutsche Post DHL
  • Greece - delivery 5-7 days | ACS
  • Hungary - delivery 5-7 days | Hungarian Post
  • Ireland - delivery 5-7 days | currently blocked
  • Italy - delivery 5-7 days | Bartolini
  • Lithuania - delivery 5-7 days | Omniva
  • Latvia - delivery 5-7 days | Omniva
  • Luxembourg - delivery 5-7 days | L-Post
  • Netherlands - delivery 5-7 days | NL DHL
  • Poland - delivery 3-5 days | PL-Post
  • Portugal - delivery 5-7 days | MRW
  • Romania - delivery 5-7 days | DPD
  • Slovakia - delivery 3-5 days | Best delivery solution
  • Slovenia - delivery 5-7 days | DPD
  • Spain - delivery 5-7 days | MRW
  • Sweden - delivery 5-7 days | Post Nord

Standard shipping to:

SWISS

SWISS POST - delivery 3-5 working days

Ukraine

Meest - delivery 7-10 working days

UK

Royal Mail - delivery 3-5 working days

The situation with VAT is not clarified

Delivery to the UK is currently blocked


Delivery to all countries via

DHL EXPRESS WORLDWIDE 

Delivery 3-5 working days

Shipping through DHL is efficient when buying larger quantities of goods.

Up to a shipment weight of 3 kg is the same price.

Ball transport has limitations because volumetric weight is counted.

Limited quantities can be transported.

Zone 1

Germany, Poland, Austria, Slovakia

Zone 2

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Croatia, Ireland, Italy, Cyprus, Lithuania, Latvia, Luxembourg, Hungary, Malta, Monaco, Netherlands, Portugal, Romania, Greece, Slovenia, Spain, Sweden, United Kingdom

Zone 3

Canada, USA

Zone 4

Albania, Andorra, Armenia, Australia, Azerbaijan, Belarus, Bosnia and Herzegovina, Montenegro, Faroe Islands, Philippines, Gibraltar, Georgia, Guernsey, Hong Kong, India, Indonesia, Iceland, Japan, Jersey, South Korea, Canary Islands, Kosovo, Liechtenstein, Macao, Malaysia, Moldova, Norway, New Zealand, San Marino, Northern Macedonia, Singapore, Serbia, Switzerland, Thailand, Taiwan, Turkey, Turkmenistan, Ukraine

Zone 5

Afghanistan, Algeria, American, Samoa, Angola, Anguilla, Antigua, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cook islands, Curacao, Chad, Dominica, Dominican Republic, Djibouti, Egypt, Ecuador, Ethiopia, Falkland Islands, Fiji, French Guiana, Gabon, Gambia, Ghana, Grenada, Greenland, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana ( British), Haiti, Honduras, Chile, Iraq, Iran, Israel, Jamaica, Yemen, South Africa, South Sudan, Jordan, Cayman Islands, Cambodia, Cameroon, Cape Verde, Qatar, Kazakhstan, Kenya, Kiribati, Colombia, Comoros, Congo, Congo Dem., Rep. (Zaire), Costa Rica, Cuba, Kuwait, Kyrgyzstan, Laos, Lesotho, Lebanon, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Morocco, Marshall Islands, Martinique, Mauritius, Mauritania, Mayotte, Mexico, Micronesia, Mongolia, Montserrat , Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nevis, Niger, Nigeria, Nicaragua, Niue, New Caledonia, Oman, Pakistan, Palau, Panama, Virgin Islands (GB), Virgin Islands (US), Papua- New Guinea, Paraguay, Peru, Ivory Coast, Puerto Rico, Reunion, Equatorial Guinea, Russian Federation, Rwanda, El Salvador, Zimbabwe, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, United Arab Emirates, Sri Lanka, Central African Republic, Sudan, Suriname, Vol. Bartholomew, Sv. Helena, Sv. Kryštof, Sv. Lucie, Sv. Martin, Sv. Vincenc, Swaziland, Syria, Solomon Islands, Tajikistan, Tahiti, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, East Timor, Zambia,