Only those customers who purchased the goods remotely (via the Internet) at the internet address dhs-729.eu can return the goods without giving reasons.
The customer must clearly notify the trader that he is using his right of withdrawal within 14 days after taking delivery of the goods.
Notification of the return of goods is possible by email to the email address info@dhs-729.eu or via the form in the customer account.
He then has another 14 days to send the goods to the merchant.
The merchant does not have the right to reject the goods if the customer does not send them in the original packaging in which the goods were sent.
Returned goods must not be damaged or worn, the goods must be delivered to the trader in an unopened state and in the original packaging from the manufacturer.
The trader is obliged to return the money for the goods, including the money for transporting the goods to the customer, within 7 days from the time the trader receives the returned goods.
The customer pays the postage for returning the goods.